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Frequently Asked Questions


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Our Relationship with McDonald’s


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Tax Returns and Audited financials


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Media Center


Our Relationship with McDonald’s

Did you know?

From the moment the doors opened at the first Ronald McDonald House in Philadelphia, PA, the McDonald’s System including owner/operators, suppliers, employees and customers, have called our mission their own.  For over 40 years, the entire system has opened their hearts to us, providing invaluable support and fueling our growth from one House helping a few families into a multi-national network of family-centered programs serving more than seven million children and families annually.

Today, we are stronger than ever due in large part to the continued outpouring of resources from our Mission Partner, McDonald’s. Their unwavering support, extending from monetary contributions to volunteerism; from board participation to media donations, has helped us impact countless lives by giving children support, stability and the best medicine of all – their families.

Thank you, McDonald’s, for over 40 years of keeping families close.

Although the McDonald’s system is our largest corporate partner, RMHC is a non-profit 501(c)(3) corporation and no one company can solely fund the growth of RMHC programs and services necessary to serve more families. We also rely on the support of the entire community and greatly value any donations you can afford to RMHC, whether it’s through cash and/or in-kind contributions, your time or fundraising efforts.

Frequently Asked Questions


Answers to your questions

We’re always happy to answer any questions you might have. If you can’t find your question answered under the programs below, contact us.


How can I stay at RMHC – Norfolk?
Every family that has not previously stayed at the Ronald McDonald House must be referred to the House by an appropriate professional at the partnering medical facility where their child will be treated. A first-time family is not eligible to stay at the Ronald McDonald House without this referral. RMHC of Norfolk houses families with children age 21 and under.


Who owns and operates Ronald McDonald House of Norfolk?
RMHC Norfolk is governed by a Board of Directors who are responsible for program development, standards and operations.


How are Ronald McDonald House of Norfolk funded?

Generous supporters like you help fund Ronald McDonald Houses. The majority of our programming funds come from individuals, organizations and businesses.


Doesn’t McDonald’s fund Ronald McDonald House?

Local McDonald’s restaurant owner/operators generously fund portions of the annual operating costs of the Houses. However, the majority of the annual operating income comes from individual and other corporate donors.


How much does it cost to stay at a Ronald McDonald House of Norfolk?
Our Families either stay at no cost or can make a donation of $25 per day. However, the donation is waived for those who cannot afford it. The difference is made up through donations. Thanks to your contributions, a family is never turned away because of their ability to pay.


Who is eligible to stay at a Ronald McDonald House of Norfolk?

Children, from birth to 21, who are being treated at nearby hospitals and medical facilities, and their families are eligible. Please review our House Policies for other restrictions.


How long do families usually stay at a Ronald McDonald House of Norfolk?
Stays can be as short as one night or as long as several months.


How can I support a Ronald McDonald House of Norfolk?

You can support a House or RMHC in a number of ways, and we could not operate Ronald McDonald House of Norfolk without donations from individuals and groups.


Media Center



Ronald McDonald House Charities of Norfolk (RMHC-Norfolk), an affiliate of Ronald McDonald House Charities, Inc.®, was established for families who want to be near their child (age 21 and under) receiving medical treatment at one of the local hospitals. Ronald McDonald House Charities has received top rankings from leading Charity Rating organizations such as:


BBB Wise Giving Alliance
Charity Navigator


A copy of Ronald McDonald House Charities of Norfolk IRS form 990 is available by written request.
Send request to:
Ronald McDonald House Charities of Norfolk
404 Colley Avenue
Norfolk VA 23507


Privacy Policy
Ronald McDonald House Charities, of Norfolk Inc. (RMHC of Norfolk) is pleased to provide information to all of its customers about its online privacy policy. Please be assured that RMHC of Norfolk uses its best efforts to protect the privacy of visitors to this Web site.


Types of Information Collected and How It Is Used
RMHC of Norfolk  gathers personal information, such as first and last names, home addresses, e-mail and addresses only when voluntarily submitted by you.

With your permission, we will use personal information collected from you to send you information about Ronald McDonald House Charities of Norfolk. If you do not elect to receive such materials, we will not send them to you.


Sharing of Personal Information
Companies may be engaged by RMHC of Norfolk to perform a variety of functions, such as assisting with donation collection, providing technical services for our Internet sites, etc. Such companies may have access to personal information if needed to perform certain functions. However, these companies may use such personal information only for the purpose of performing that function and may not use it for any other purpose. Other than as provided in this privacy policy, RMHC of Norfolk does not sell, transfer or disclose personal information to third parties.

RMHC of Norfolk reserves the right to use or disclose any information as needed to satisfy any law, regulation or legal request, to protect the integrity of the site, to fulfill your requests, or to cooperate in any law enforcement investigation or an investigation on a public safety matter.


You are in control of all personal information you provide to us online. If at any time, you would like to correct the personal information we have about you or if you would like to change your preferences for contacts from us, you can let us know by contacting us at the postal address listed below. In order to review any personal information we have about you or to ask us to delete that information or to stop further
use of the information, please complete the form below.


How to Contact Us
If you have any questions about the RMHC Internet Privacy Policy, please contact us at:


Ronald McDonald House Charities of Norfolk
404 Colley Avenue Norfolk VA 23507
757-622-0534 (Fax)


Ronald McDonald House Charities of Norfolk
404 Colley Avenue
Norfolk VA 23507


Please provide us with your name, address and e-mail address
Send by mail or fax:
By fax:
Fax: 757-622-0534


By mail:
Ronald McDonald House Charities of Norfolk
404 Colley Avenue
Norfolk VA 23507


Identify your Request:
Please delete my personal information.
Please discontinue further use of my personal information.
Sign and date the note.


Annual Reports


Please download these PDF files to view the RMHC Annual Reports. For accessible versions of this PDF, email

RMHC 2018 Annual Report

RMHC 2017 Annual Report

RMHC 2016 Annual Report


Tax Returns and Audited financials


Please download these PDF files to view. For accessible versions of these PDFs, email

2020 U.S. Tax Return

2020 Audited Financials

2019 U.S. Tax Return

2019 Audited Financials

2018 U.S. Tax Return

2018 Audited Financials

2017 U.S. Tax Return

2017  Audited Financials

2016  U.S. Tax Return

2016  Audited Financials


Please view GuideStar for older tax returns and audited financials.